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Patient Center

This page covers everything you need to know before your appointment at Family Eye Center, from scheduling and insurance to what to bring and what to expect when you arrive. If you have a question not answered here, call us at (928) 428-4360.

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Schedule an Appointment

Appointments at Family Eye Center are scheduled by phone. Call (928) 428-4360 Monday through Friday, 9:00 AM to 5:00 PM, to schedule with Dr. Tracy J. Montierth, O.D., or Dr. Landon J. Montierth, O.D. If you have a specific concern (such as a change in your vision, a medical eye condition, or a contact lens fitting), mention it when you call so we can reserve the right amount of time for your visit. Walk-ins are also welcome during office hours.

Emergency Eye Care During Office Hours 

If you have a foreign object or particle in your eye, a sudden eye injury, significant pain, or a noticeable change in your vision, call us as soon as possible. We will do our best to see you the same day.

If you are experiencing a medical emergency outside of office hours, go to your nearest emergency room.

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Insurance and Payment Accepted

We accept VSP, EyeMed, Spectera, Davis Vision, and Medicare, as well as other vision and medical insurance plans. VSP is commonly carried by employees in the local mining industry. Routine eye exams are typically billed under vision benefits. Appointments for medical conditions such as glaucoma, diabetic eye disease, macular degeneration, or dry eye are generally billed under medical insurance. Call (928) 428-4360 before your appointment if you have questions about how your visit may be billed.

New Patients: What to Bring

A few items will help your first visit go smoothly:

  • A valid photo ID.
  • Your insurance card, if applicable.
  • A list of your current medications.
  • Your most recent glasses or contact lens prescription, if you have one.
  • Any specific concerns you want to discuss, such as dry eyes, blurry vision, or changes in your eyesight.
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What to Expect at Your Appointment

A comprehensive eye exam at Family Eye Center typically covers your visual acuity, your glasses or contact lens prescription, and an evaluation of your overall eye health. Dr. Tracy J. Montierth, O.D., and Dr. Landon J. Montierth, O.D., check for early signs of conditions including glaucoma, macular degeneration, diabetic eye changes, and dry eye. If you are coming in for a specific concern, your optometrist may focus additional time on that area. Plan to allow approximately one hour for a comprehensive exam, though appointment length can vary based on your needs.

Frequently Asked Questions